JE
Joey E

1 reviews | Active since Aug 2015

15 Sept 2015, 11:04

bad service

where is my statement I requested? you want money and more money and in the meantime your systems are down. Please listen to your recordings because you are quick to tell the public every conversation is recorded. I've made 3 payments and only 1 shows and so you upload more interest. Please pay me interest back on all the delay from your site. What is your problem?

0
Replies (1)
Brooks and Luyt
Brooks and Luyt's reply16 Sept 2015, 09:01
Official
Hello JoeyVE,

We refer to the complaint received on 15 September 2015 and hereby confirm that we act on behalf of Standard Bank.

We further confirm that the matter has been escalated to our Attorney overseeing the respective portfolio for investigation.

We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably.