MC
Marnitz C

1 reviews | Active since Jun 2015

17 Jun 2015, 10:32

BAD ATTITUDE AND *********** CALL CENTRE

after requesting for a settlement amount on my account for more than 2 months i get a call from a lady in the call centre who does not know how to speak to other people!!!!! such a disgrace for a actual \legal"company!!!! <br> <br> is it so hard to send an email reflecting settlement amounts??? oh no"

0
Replies (1)
Brooks and Luyt
Brooks and Luyt's reply17 Jun 2015, 12:00
Official
Hello BadService12,

We refer to the complaint received on 17 June 2015 and hereby confirm that we act on behalf of ABSA Bank.

We further confirm that the matter has been escalated to our Attorney overseeing the respective portfolio for investigation.

We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably.