JU
Juanita U
1 reviews | Active since Aug 2015
04 Aug 2015, 10:16
Awaiting statements
Good day,<br> <br> After several attempts (E-mails: 15 April 2014, 13 May 2014, 14 May 2014, 5 March 2015 and numerous telephonic conversations) with regards to obtain ABSA statements still nothing happened. I phoned ABSA Credit Card Division myself about a year ago but unfortunately they can't help me because this has been handed over to Brooks and Luyt and will have to work through them. I also need a statement from them.<br>
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Brooks and Luyt's replyOfficial
07 Aug 2015, 09:14Hello juanita1967,
We refer to the complaint received on 04 August 2015 and hereby confirm that we act on behalf of Absa Bank.
We further confirm that the matter has been escalated to our Attorney overseeing the respective portfolio for investigation.
We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably.
We refer to the complaint received on 04 August 2015 and hereby confirm that we act on behalf of Absa Bank.
We further confirm that the matter has been escalated to our Attorney overseeing the respective portfolio for investigation.
We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably.
Brooks and Luyt's reply07 Aug 2015, 09:14
Official
Hello juanita1967,
We refer to the complaint received on 04 August 2015 and hereby confirm that we act on behalf of Absa Bank.
We further confirm that the matter has been escalated to our Attorney overseeing the respective portfolio for investigation.
We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably.
We refer to the complaint received on 04 August 2015 and hereby confirm that we act on behalf of Absa Bank.
We further confirm that the matter has been escalated to our Attorney overseeing the respective portfolio for investigation.
We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably.