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natasha P

1 reviews | Active since Jan 2020

08 Mar 2024, 20:28

Attorney going against the POPI act

I cant even explain how unprofessional Brooks Luyt Inc are, as attorneys they should know about the POPI act and how important it is to protect someone's personal information at all cost. This afternoon i got home and my son picked up a pack of documents personal documents from another individual who i don't know, the documents contain ID numbers, financial details, banking information really private information. This company should be closed down, if it was my information that was being distributed to a stranger, I would flip a lid no matter the situation always confirm someone's identity before releasing such information, don't just drop it at a strangers door and drive off, this is against the law!

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Replies (1)
Brooks and Luyt
Brooks and Luyt's reply11 Mar 2024, 08:28
Official
 Good day,

Please accept our apology for any inconvenience and frustration caused.

Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.

Kind Regards,
Customer Care Team