Arrogant staff and Harrasment
<p>This last woman I spoke to keeps calling me. Not sure what her name is. She says I had/have a credit card with FNB. I do not have a credit card with FNB and the alleged debt has been prescribed. I told her this then she just tells me that you will be proceding with legal steps and summons me and then pass a judgement. There is no sign on one of my credit reports about this credit card. The only thing on my redit report is one loan I have and thats it. Please get your ducks in a row before threatening peope with legal action.</p>
Official business reply:We refer to the complaint received on 23 June 2017 and hereby confirm that we act on behalf of First National Bank.
We further confirm that the matter has been escalated to the manager overseeing the respective portfolio for investigation.
We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably.
Official business reply:We refer to the complaint received on 23 June 2017 and hereby confirm that we act on behalf of First National Bank.
We further confirm that the matter has been escalated to the manager overseeing the respective portfolio for investigation.
We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably.
Thank you. It would be appreciated.
Thank you. It would be appreciated.
Thank you for helping to sort my problem out. The staff got back to me with all the info needed and we are sorting the situation out amicably.
Thank you for helping to sort my problem out. The staff got back to me with all the info needed and we are sorting the situation out amicably.