Appalling customer service experience
Still awaiting my settlement letter only one has been sent!!! This is unacceptable and ***********!!!
Still Emmy accounts remain on ITC as owing even after I have settled them a month ago!!! Someone is not going their jobs!!!
Helpful (0)
Replies (2)0
Replies (2)
Brooks and Luyt's replyOfficial
16 Aug 2021, 09:35Good day
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards
Brooks and Luyt's reply16 Aug 2021, 09:35
Official
Good day
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards
's updateReviewer Update
16 Aug 2021, 13:39I am not available via phone only emails as my work does not allow me to use a device, kindly do what is right and send the confirmation email for both settlement letters and also update my ITC status
's update16 Aug 2021, 13:39
Reviewer Update
I am not available via phone only emails as my work does not allow me to use a device, kindly do what is right and send the confirmation email for both settlement letters and also update my ITC status