RK
Rose K

1 reviews | Active since Feb 2018

11 Apr 2023, 11:35

Annoying calls & sms to my number( I'm not the person they are looking for)

Why does this company verify their client's phone numbers before calling & harassing innocent people 🤬 I am constantly getting calls & sms regarding a so called Zintle Mkize's(I don't know this person) truworths account. Why don't they check & verify with RICA who the number belongs to. I have had this number for more than 10 years& it is a contract number with Vodacom so it will be easy for them to confirm. All their agents are useless coz they continue calling despite me telling them they've got the wrong number. So annoying

0
Replies (1)
Brooks and Luyt
Brooks and Luyt's reply12 Apr 2023, 08:12
Official
Good day, 

Please accept our apology for any inconvenience and frustration caused.

Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.

Kind Regards,
Customer Care Team.