PG
Pieter G

1 reviews | Active since Nov 2014

28 Apr 2015, 14:59

Alleged Debt

Copy of email sent to Brooks & Luyt<br> Good day <br> <br> Without Prejudice and all rights reserved. You continue to debit my account *******ly. First of the alleged debt is prescribed, as more than 3 years have passed between 2010 and 2014. If you claim otherwise I require proof (recorded telephone conversation) that I was contacted by you before and not after 3 years. I was retrenched long before 2010 and was not living at that address you referred too, I had a Debt Protection Plan 1 for which I paid R32.39 per month. I would also require from you, your personal debt collectors registration number (if none can be provided you have no right to communicate with me and I require someone who is registered) a copy of the mandate to collect alleged debt and copy of the original signed instrument of debt. A copy of the latest statement from the company claiming ownership of the alleged debt. As well as your company's registration number with the council of debt collectors.<br> <br> I require all ******* debits to be reimbursed and will be lodging a complaint by the council of debt collectors. I demand this matter be settled within 24 hours per email so I have written proof<br> <br> this issue is not resolved

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Replies (1)
Brooks and Luyt
Brooks and Luyt's reply29 Apr 2015, 08:23
Official
Hello silostalker,

We refer to the complaint received on 28 April 2015 and hereby confirm that we act on behalf of First National Bank.

We further confirm that the matter has been escalated to our Attorney overseeing the respective portfolio for investigation.

We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably.