MD
Masenyane D
1 reviews | Active since May 2016
26 Feb 2025, 11:37
Account settled but no letter received and still attempting to debit
I have been trying to get a settlement letter or communiaction regarding my account for almost 2 months now. The account is settled but I keep getting communication that I owe and you are still trying to debit my account......
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Brooks and Luyt's replyOfficial
27 Feb 2025, 12:19CoGood day,
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team
Brooks and Luyt's reply27 Feb 2025, 12:19
Official
CoGood day,
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team