PK
PALESA K

1 reviews | Active since Oct 2013

10 Jun 2015, 12:55

ACCOUNT CLOSED - WHY ARE YOU STILL SENDING ME SMS'

I CLOSED THE STANDARD BANK CHEQUE ACCOUNT IN 2013 AND SEND YOU PROOF OF PAYMENT.. WHY AM I STILL GETTING SMS'S TO SETTLE A CLOSED ACCOUNT?? WHAT HAPPENED TO THE PROOF THAT I SENT TO YOU THAT I CLOSED THAT ACCOUNT IN 2013??

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Replies (1)
Brooks and Luyt
Brooks and Luyt's reply12 Jun 2015, 14:02
Official
Hello PKEKANA,

We refer to the complaint received on 10 June 2015 and hereby confirm that we act on behalf of Standard Bank.

We further confirm that the matter has been escalated to our Attorney overseeing the respective portfolio for investigation.

We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably.