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gigiforfun G

1 reviews | Active since Aug 2016

29 Aug 2017, 06:06

5 Months and still no happiness

It is 5 months now that I am struggling to sort out my Account at Brookes and Luyt Attorneys. I have mailed and phoned and still no success. The keep on phoning me and asking proof of payment. I have spoken to several consultants and supervisors and still nothing changed...

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Replies (1)
Brooks and Luyt
Brooks and Luyt's reply01 Sept 2017, 08:51
Official

We refer to the complaint received on 1 September and hereby confirm that we act on behalf of First National Bank.

We further confirm that the matter has been escalated to the Portfolio Manager overseeing the respective portfolio for investigation.

We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably.