vJ
victor J

1 reviews | Active since Jul 2018

27 Jul 2018, 16:56

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The firm is denying me a right to get my information. they have a judgment against me on my ITC records. i have paid up my account in may already. after paying my account in full they are supposed to update my ITC profile and remove the judgment but still after 60 days of my payment nothing is done. to top it all i requested a paid up letter and it was sent to me without a case number, the letter sent by TERENCE SAMBA. since they put a judgment against me there must be a case number but the guy TERENCE says its not their duty to have a case number and i must call FNB then he gave me numbers of a so called CHANTEL. the numbers does not go through or even a ring. am stuck with a back record on my ITC and i cant get hold of any person to assist me from FNB or the BROOSK and LUYT. can someone tell me the procedure of reporting law firms at the law school. if they cant use their accreditation as Lawyers then they must loss it.

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Replies (1)
Brooks and Luyt
Brooks and Luyt's reply30 Jul 2018, 08:07
Official

We refer to the complaint received on 27 July 2018 and hereby confirm that we act on behalf of First National Bank.

We further confirm that the matter has been escalated to the manager overseeing the respective portfolio for investigation.

We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably.