TA
Tarnelle A

1 reviews | Active since Nov 2012

08 Nov 2016, 11:36

10 calls received, hang ups!!!

<p>From 8am-11.25am I have received 10 calls from your company, 9 of which were hang-ups. The 10th call was from ANDISWA AM***I, who wouldn't listen to my response with regards to me NOT being interested in a 10% discount for my Woolworths account!!! She hung up on me whilst I was still talking.</p> <p> </p> <p>I'm sick and tired of these calls - can you train your damn staff to show some respect???</p>

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Replies (1)
Brooks and Luyt
Brooks and Luyt's reply08 Nov 2016, 15:49
Official

We refer to the complaint received on 8 November 2016 and hereby confirm that we act on behalf of Woolworths Financial Services.

We further confirm that the matter has been escalated to the respective Manager overseeing the respective portfolio for investigation.

We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably.