Worst WiFi Provider for Our Estate

I don’t even know why this company is the WiFi provider for our estate; there are better companies with much better service than this. Because of the inconsistency in their communication, we ended up spending R2000+ on internet access which we could have easily used to pay for their service and still keep a lot of change. They also didn’t communicate that they will deduct a pro rated amount in the first month. On top of that, the technician ensured he logged into my WiFi account before wrapping up. I hope nobody else is going through this.