AB
Andries B

1 reviews | Active since Nov 2018

03 Nov 2018, 23:00

Worst Service Ever

I can't complain about the services, as there is no services. I have now logged over 60 calls with this punks, as still my problems has not been resolved. The helpdesk log the call but gets no feedback from managers. Below is how bad this service is.

ID Status Category Rating Last Update #428174 Re-Assigned Not Rated 3 hours ago Phone call from ********** 619 (Andries Botha) #428177 Closed New Issue Not Rated 4 hours ago Account AND038 #427965 Closed New Issue Not Rated 1 day ago Phone call from ********** 619 (Andries Botha) #418780 Closed Bronberg Support Not Rated 1 day ago Phone call from ********** 619 (Andries Botha) #422185 Closed Not Rated 1 day ago Fwd: Cancellation of internet #425272 Closed Bronberg Support Not Rated 2 days ago Phone call from ********** 619 (Andries Botha) #425316 Closed MissedCall Not Rated 3 days ago Phone call from ********** 619 (Andries Botha) #424060 Closed Advance Support Not Rated 5 days ago Phone call from ********** 619 (Andries Botha) #422125 Closed MissedCall Not Rated 7 days ago Phone call from ********** 619 (Andries Botha) #418565 Closed Internet Down Not Rated 13 days ago Internet down (Andries Botha) #361165 Closed Faults Not Rated 3 months ago Phone call from ********** 619 (Andries Botha) #355768 Closed IP Query Not Rated 3 months ago Phone call from ********** 619 (Andries Botha) #338669 Closed New Issue Not Rated 4 months ago Phone call from ********** 619 (Andries Botha) #330191 Closed Not Rated 5 months ago Slow intermittent connection #330195 Closed Not Rated 5 months ago Fwd: 86 Leopard rd Sesfontein Benoni Andries Botha #321249 Closed Not Rated 5 months ago Phone call from ********** 619 (Andries Botha) #322293 Closed New Issue Not Rated 5 months ago Phone call from ********** 619 (Andries Botha) #320425 Closed MissedCall Not Rated 5 months ago Phone call from ********** 619 (Andries Botha) #318274 Closed Billing Not Rated 5 months ago Phone call from ********** 619 (Andries Botha) #310217 Closed Faults Not Rated 6 months ago Phone call from ********** 619 (Andries Botha) #292136 Closed Not Rated 7 months ago Perform Quality Control #294040 Closed Faults Not Rated 7 months ago Phone call from ********** 619 (Andries Botha) #294064 Closed Faults Not Rated 7 months ago Phone call from ********** 619 (Andries Botha) #293969 Closed New Issue Not Rated 7 months ago Phone call from ********** 619 (Andries Botha) #293721 Closed Wireless Not Rated 7 months ago Assist Client with Alignment #293733 Closed Faults Not Rated 7 months ago Phone call from ********** 619 (Andries Botha) #293727 Closed Faults Not Rated 7 months ago Phone call from ********** 619 (Andries Botha) #293547 Closed Faults Not Rated 7 months ago Phone call from ********** 619 (Andries Botha) #293715 Closed Faults Not Rated 7 months ago Phone call from ********** 619 (Andries Botha) #292197 Closed New Issue Not Rated 7 months ago Phone call from ********** 619 (Andries Botha) #291130 Closed New Issue Not Rated 7 months ago Phone call from ********** 619 (Andries Botha) #266338 Closed New Issue Not Rated 8 months ago Phone call from ********** 619 (Andries Botha) #252015 Closed Sales Query Not Rated 8 months ago LTE A sales query #258536 Closed Cap Query Not Rated 9 months ago Phone call from ********** 619 (Andries Botha) #250360 Closed Network Not Rated 9 months ago High latency from Eastland AP(Andries Botha) #249455 Closed Call Quality Not Rated 9 months ago Client unable to browse internet (Andries Botha) #240098 Closed Not Rated 9 months ago Phone call from ********** 619 (Andries Botha) #240100 Closed Not Rated 9 months ago Phone call from ********** 619 (Andries Botha) #245288 Closed Faults Not Rated 9 months ago Phone call from ********** 619 (Andries Botha) #239643 Closed MissedCall Not Rated 9 months ago Phone call from ********** 619 (Andries Botha) #238805 Closed New Issue Not Rated 9 months ago Phone call from ********** 619 (Andries Botha) #240121 Closed MissedCall Not Rated 10 months ago Phone call from ********** 619 (Andries Botha) #241426 Closed Faults Not Rated 10 months ago Phone call from ********** 619 (Andries Botha) #239196 Closed Advance Support Not Rated 10 months ago Phone call from ********** 619 (Andries Botha) #239839 Closed Cap Query Not Rated 10 months ago Phone call from ********** 619 (Andries Botha) #240097 Closed Faults Not Rated 10 months ago Phone call from ********** 619 (Andries Botha) #239785 Closed Faults Not Rated 10 months ago Phone call from ********** 619 (Andries Botha) #239660 Closed New Issue Not Rated 10 months ago Phone call from ********** 619 (Andries Botha) #239474 Closed MissedCall Not Rated 10 months ago Phone call from ********** 619 (Andries Botha) #238270 Closed New Issue Not Rated 10 months ago Phone call from ********** 619 (Andries Botha) #238280 Closed New Issue Not Rated 10 months ago Phone call from ********** 619 (Andries Botha) #238213 Closed New Issue Not Rated 10 months ago Phone call from ********** 619 (Andries Botha) #235886 Closed Faults Not Rated 10 months ago Phone call from ********** 619 (Andries Botha) #235856 Closed New Issue Not Rated 10 months ago Phone call from ********** 619 (Andries Botha) #230904 Closed Bronberg Support Not Rated 10 months ago Phone call from ********** 619 (Andries Botha) #226293 Closed Bronberg Support Not Rated 10 months ago Phone call from ********** 619 (Andries Botha) #230717 Closed Faults Not Rated 10 months ago Phone call from ********** 619 (Andries Botha) #230196 Closed Faults Not Rated 10 months ago Phone call from ********** 619 (Andries Botha) #229699 Closed New Issue Not Rated 10 months ago Phone call from ********** 619 (Andries Botha) #228191 Closed Billing Not Rated 10 months ago Phone call from ********** 619 (Andries Botha) #226532 Closed Faults 11 months ago Phone call from ********** 619 (Andries Botha) #212808 Closed Other Not Rated 11 months ago Phone call from ********** 619 (Andries Botha)

0
Replies (1)
Bronberg Connect
Bronberg Connect's reply30 Nov 2018, 11:30
Official
As been explained to Mr Botha several times,  the signal where he is located is poor.  There are also not any other options or other providers.  We have, in the mean time, decided to invest in building a new highsite in the area.  Although we were held-up with compliance issues, which held us back for a week or two, the highsite is almost complete.  We are keeping Mr. Botha updated.