MS
Minette S
1 reviews | Active since Mar 2021
19 Mar 2021, 10:43
WORST NETWORK PROVIDER EVER
No service, no feedback, no WiFi. We have to call some days up to 8 times to get helped, always a problem with a tower, not a single day without issues with network, you can email customer services, they do not even get back to you. DO NOT EVEN TRY TO USE THIS SERVICE!!!!!!!! YOU WILL REGRET IT!!
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Replies (1)
Bronberg Connect's replyOfficial
18 Jun 2021, 11:05Good morning Minette,
I am sorry to learn that you were experiencing consistent issues with your connection. I understand how frustrating this must have been for you. We value our customers' time, and this should not have happened.I will relay this message to the appropriate department and customer service representative. We are prioritizing the issues on our network, and our team is already working actively to resolve these issues.
I appreciate you making us aware of your negative experience. We strive to provide excellent customer service in a timely manner, and I apologize for the inconvenience this has caused.
Have a safe day further
Bronberg Connect's reply18 Jun 2021, 11:05
Official
Good morning Minette,
I am sorry to learn that you were experiencing consistent issues with your connection. I understand how frustrating this must have been for you. We value our customers' time, and this should not have happened.I will relay this message to the appropriate department and customer service representative. We are prioritizing the issues on our network, and our team is already working actively to resolve these issues.
I appreciate you making us aware of your negative experience. We strive to provide excellent customer service in a timely manner, and I apologize for the inconvenience this has caused.
Have a safe day further