Unprofessional

Really dissatisfied with the services I’m receiving from the company. Nothing seems to go right. Firstly I app**** for internet connection as my complex has these modems installed in all units. I went the the offices personally and filled in the application forms. I asked for uncapped internet which is R799 and agreed to the terms. I was told that somebody would have to come and install the internet at my home on the following Monday. I called in only to find out that my internet has already been connected yet nobody called me to give me a password. I asked for the password and changed it, after about 2 weeks I found out that my internet is capped. I’m currently working and can’t access the internet that I actually for which means I have to now drive to PTA from centurion just to access my emails. I’m very upset with how this company treats their customers