CV
Chante V
1 reviews | Active since Jun 2018
26 Jan 2019, 21:50
This is NOT fibre
Downtime every day, regardless of the weather. Terrible customer service. Paying way too much for fibre that turns out to not be fibre at all. Also, having absolutely NO Internet connection when there is bad weather. They should be taken to court for taking our money and providing no service at all. Please don't waste your time or money on this company.
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Replies (2)
Bronberg Connect's replyOfficial
05 Feb 2019, 11:31Hi Chante - we do apologize for your inconvenience, we believe the issues you experienced has now been resolved. Kind Regards, the Bronberg Connect Team
Bronberg Connect's reply05 Feb 2019, 11:31
Official
Hi Chante - we do apologize for your inconvenience, we believe the issues you experienced has now been resolved. Kind Regards, the Bronberg Connect Team
CV
Chante V's updateReviewer Update
06 Feb 2019, 08:12No unfortunately this is a recurring issue for the past 8 months, and still has NOT been resolved. Every time its the same story and empty promises. We never received the monthly discount we were promised. We still have downtime. Don't tell me its been resolved when clearly nothing has been done.
CV
Chante V's update06 Feb 2019, 08:12
Reviewer Update
No unfortunately this is a recurring issue for the past 8 months, and still has NOT been resolved. Every time its the same story and empty promises. We never received the monthly discount we were promised. We still have downtime. Don't tell me its been resolved when clearly nothing has been done.