CW
Christiaan W
1 reviews | Active since Mar 2014
31 Mar 2020, 14:50
No Internet
I have beeb sitting 2 days without internet connection and after 6 calls only to be told that a technition will be sent out tommorow to do a repair of +- 20 minutes. I have contacted afrihost i will receive a simcard tommorow to assist me in doing work from home to pay bronberg for 2 star rated service at the end of the month. Just until my contract has expired.........
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Bronberg Connect's replyOfficial
01 Apr 2020, 16:54Good afternoon Christiaan
We sincerely apologize for the events that has led to your experience with us and the inconvenience it has caused. We can assure you that this is not the service we aim to deliver to our consumers.
Your query has been escalated to our management team who will investigate the problem and provide feedback as soon as possible.
Have a safe day further
We sincerely apologize for the events that has led to your experience with us and the inconvenience it has caused. We can assure you that this is not the service we aim to deliver to our consumers.
Your query has been escalated to our management team who will investigate the problem and provide feedback as soon as possible.
Have a safe day further
Bronberg Connect's reply01 Apr 2020, 16:54
Official
Good afternoon Christiaan
We sincerely apologize for the events that has led to your experience with us and the inconvenience it has caused. We can assure you that this is not the service we aim to deliver to our consumers.
Your query has been escalated to our management team who will investigate the problem and provide feedback as soon as possible.
Have a safe day further
We sincerely apologize for the events that has led to your experience with us and the inconvenience it has caused. We can assure you that this is not the service we aim to deliver to our consumers.
Your query has been escalated to our management team who will investigate the problem and provide feedback as soon as possible.
Have a safe day further