I wish this wasn't true, but you can see how many tickets I've logged with you

Been with Bronberg for almost a year now and the longest I have gone without losing internet for no reason is a month at best... Which you wouldn't expect comming from an ISP this expensive. My friend pays the same as I do and he has a gigabyte connection VS my 50mb... I'm happy to pay for quality and good service, but the default router is lackluster (Tenda AC1200 or Tenda Wireless N router) and the connections about as stable as South Africa's exchange rates...

1. The power goes out and there as been no UPS backup on their servers till date. Even though they tell me otherwise.

2. After about a week of the line working the Fibre gods smite my connection, until I call and plead for forgiveness (magically works again 5 min later).

3. Loadshedding ends and your connection stays down, call for assistance "please turn the ONT(Optical Network Terminal) off and on again... " does nothing "I shall escalate the issue, have a good evening goodbye... "

End of negatives for now.

2 positive:

When my internet actually works, I have no complaint. I get my full speed and no loss, connection is stable and strong.

Staff are very friendly and polite