YM
Yarel M
1 reviews | Active since Jul 2020
18 Jul 2020, 16:20
I can’t wait for Fibre
I am disgusted at bronberg service and internet connection. It’s been 3 days since the last time my internet has been working. I’ve logged almost 4 tickets a day and yet No one can resolve my WiFI cause it’s forever being changed and escalated. It cost me more money in this 3 days to have WiFi than the 899 I spend a month to do my work. I’ve had to spend to the weekend at my parents just to do work. I’m disgusted. I can’t wait for fibre in my area
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Bronberg Connect's replyOfficial
20 Jul 2020, 08:09Good morning Yarel
Our sincerest apologies for the events that have led to your current experience with us. We can assure you that we aim to deliver a service that exceeds our clients' expectations.
Your query was immediately escalated to our technical team to investigate and they informed us that they were in contact with you to resolve the persistent issue.
Have a safe day further
Our sincerest apologies for the events that have led to your current experience with us. We can assure you that we aim to deliver a service that exceeds our clients' expectations.
Your query was immediately escalated to our technical team to investigate and they informed us that they were in contact with you to resolve the persistent issue.
Have a safe day further
Bronberg Connect's reply20 Jul 2020, 08:09
Official
Good morning Yarel
Our sincerest apologies for the events that have led to your current experience with us. We can assure you that we aim to deliver a service that exceeds our clients' expectations.
Your query was immediately escalated to our technical team to investigate and they informed us that they were in contact with you to resolve the persistent issue.
Have a safe day further
Our sincerest apologies for the events that have led to your current experience with us. We can assure you that we aim to deliver a service that exceeds our clients' expectations.
Your query was immediately escalated to our technical team to investigate and they informed us that they were in contact with you to resolve the persistent issue.
Have a safe day further