HB
Henk B

1 reviews | Active since Jun 2016

02 Feb 2017, 15:54

Excessive Billing Query Ignored

<p>I queried excessive billing (by a margin greater than 100%) based on a price list sent, and after three contact attempts, still haven't received any feedback.</p> <p>Extremely bad service indeed!!!</p>

0
Replies (2)
Bronberg Connect
Bronberg Connect's reply03 Feb 2017, 12:44
Official

Good day,

I am sorry to hear about your experience with BronbergWISP. I will like to assist in resolving your query. Please can you contact Bjorn our Financial Manager to resolve your issue. I have briefed him on your situation. ***

HB
Henk B's update07 Feb 2017, 13:12
Reviewer Update

Bronbergwisp promptly addressed all the concerns highlighted and co-operated with me in order to utilize my case history for the betterment of their service.

I am pleased to upgrade this review.