DB
Danie B
1 reviews | Active since Jan 2021
17 Jan 2021, 15:50
********* that need to be stopped
I wish someone can do something about this business, it's the only company that can provide me with internet. So I'm stuck with a ******* company that ***** money from there customers. Because you never get what you pay for......
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Replies (2)
Bronberg Connect's replyOfficial
17 Jan 2021, 18:32Good afternoon Danie
We apologize for the inconvenience you have experienced with us.
As per our team you are unhappy with the line speed you are testing through you game console using servers in Europe.
Our team did inform you that we are testing 12.7 on your 12Mbps connection local servers and that you can replace your router to attempt to resolve the problem you experience but this will not be free of charge (Never has been)
That being said, your issue has been escalated to our management team to resolve. They will be in contact with you as soon as possible.
Have a safe day further
We apologize for the inconvenience you have experienced with us.
As per our team you are unhappy with the line speed you are testing through you game console using servers in Europe.
Our team did inform you that we are testing 12.7 on your 12Mbps connection local servers and that you can replace your router to attempt to resolve the problem you experience but this will not be free of charge (Never has been)
That being said, your issue has been escalated to our management team to resolve. They will be in contact with you as soon as possible.
Have a safe day further
Bronberg Connect's reply17 Jan 2021, 18:32
Official
Good afternoon Danie
We apologize for the inconvenience you have experienced with us.
As per our team you are unhappy with the line speed you are testing through you game console using servers in Europe.
Our team did inform you that we are testing 12.7 on your 12Mbps connection local servers and that you can replace your router to attempt to resolve the problem you experience but this will not be free of charge (Never has been)
That being said, your issue has been escalated to our management team to resolve. They will be in contact with you as soon as possible.
Have a safe day further
We apologize for the inconvenience you have experienced with us.
As per our team you are unhappy with the line speed you are testing through you game console using servers in Europe.
Our team did inform you that we are testing 12.7 on your 12Mbps connection local servers and that you can replace your router to attempt to resolve the problem you experience but this will not be free of charge (Never has been)
That being said, your issue has been escalated to our management team to resolve. They will be in contact with you as soon as possible.
Have a safe day further
DB
Danie B's updateReviewer Update
17 Jan 2021, 18:50Yes,it's what I'm saying...your people test with there stuff that everything is okay.but when I want to watch maybe Netflix there is always loading screen ore when I play a game where the minimum requirement is 8mbps. But my game freezes up ore lag bad.that is my f.... ing test.that is telling me your tests is **********...
DB
Danie B's update17 Jan 2021, 18:50
Reviewer Update
Yes,it's what I'm saying...your people test with there stuff that everything is okay.but when I want to watch maybe Netflix there is always loading screen ore when I play a game where the minimum requirement is 8mbps. But my game freezes up ore lag bad.that is my f.... ing test.that is telling me your tests is **********...