CD
Cubit D
1 reviews | Active since Jun 2022
02 Jun 2022, 08:17
BRONGBERG *****S MONEY!!!!!!
Dear Bronberg,
I would like to know why you ***** money from your customers after cancelation? this is now the second month after cancelation where AGAIN a debit order was taken and NO refund on both occasions, NO service, NOTHING.
I would like to know when my refund will be done on both debit orders that were ********ly taken from my account after cancelation
please can someone wake up, My cancelation was done END OF MARCH!!!!!!!
STOP TAKING MY MONEY !!!!!!
Helpful (0)
Replies (1)0
Replies (1)Bronberg Connect's replyOfficial
06 Jun 2022, 14:20Dear Pierre
Thank you for taking the time to contact us.
Please accept our sincerest apologies for the events that led to your current experience.
Customer care is a priority at Herotel and we are sorry to hear that you did not experience this.
We had a look at your account and an email has been sent to you regarding your query.
Have a safe day further.
Nikita Jordaan
Customer Care
***
Thank you for taking the time to contact us.
Please accept our sincerest apologies for the events that led to your current experience.
Customer care is a priority at Herotel and we are sorry to hear that you did not experience this.
We had a look at your account and an email has been sent to you regarding your query.
Have a safe day further.
Nikita Jordaan
Customer Care
***
Bronberg Connect's reply06 Jun 2022, 14:20
Official
Dear Pierre
Thank you for taking the time to contact us.
Please accept our sincerest apologies for the events that led to your current experience.
Customer care is a priority at Herotel and we are sorry to hear that you did not experience this.
We had a look at your account and an email has been sent to you regarding your query.
Have a safe day further.
Nikita Jordaan
Customer Care
***
Thank you for taking the time to contact us.
Please accept our sincerest apologies for the events that led to your current experience.
Customer care is a priority at Herotel and we are sorry to hear that you did not experience this.
We had a look at your account and an email has been sent to you regarding your query.
Have a safe day further.
Nikita Jordaan
Customer Care
***
