CD
Cubit D

1 reviews | Active since Jun 2022

02 Jun 2022, 08:17

BRONGBERG *****S MONEY!!!!!!

Dear Bronberg,

I would like to know why you ***** money from your customers after cancelation? this is now the second month after cancelation where AGAIN a debit order was taken and NO refund on both occasions, NO service, NOTHING.

I would like to know when my refund will be done on both debit orders that were ********ly taken from my account after cancelation

please can someone wake up, My cancelation was done END OF MARCH!!!!!!!

STOP TAKING MY MONEY !!!!!!

0
Replies (1)
Bronberg Connect
Bronberg Connect's reply06 Jun 2022, 14:20
Official
Dear Pierre

Thank you for taking the time to contact us.

Please accept our sincerest apologies for the events that led to your current experience.
Customer care is a priority at Herotel and we are sorry to hear that you did not experience this.

We had a look at your account and an email has been sent to you regarding your query.

Have a safe day further.

Nikita Jordaan
Customer Care
***