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ryno.bothma ryno.bothma
1 reviews | Active since Dec 2016
13 Jan 2019, 17:03
Bronberwisp off again every sunday story
Everyday the internet is off... and every phone call is the same thing they are working on the towers... why dont you get new towers?
This is pathetic i dont know why i am paying for a 10meg line if i dont even get the speed that i pay for... i really cant wait for fiber
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Bronberg Connect's replyOfficial
14 Jan 2019, 11:19Good day Mr Bothma, one of Eskom's transformers blew up as a result of lightning. It still has not been resolved on their side. In the mean time, we change batteries on our highsite twice a day and as a result the sight will be off for a little while, twice a day. We truly apologise for the inconvenience. We are truly trying to do our best under circumstances. If you have any other problems, please phone our Helpdesk on ***. Your code: XGTRYN002. Regards, the Bronberg Team
Bronberg Connect's reply14 Jan 2019, 11:19
Official
Good day Mr Bothma, one of Eskom's transformers blew up as a result of lightning. It still has not been resolved on their side. In the mean time, we change batteries on our highsite twice a day and as a result the sight will be off for a little while, twice a day. We truly apologise for the inconvenience. We are truly trying to do our best under circumstances. If you have any other problems, please phone our Helpdesk on ***. Your code: XGTRYN002. Regards, the Bronberg Team