MM
Mr. Morgan

1 reviews | Active since Jan 2021

15 Jan 2021, 23:12

Bronberg worse than 2020

I HIGHLY discourage anyone from using this internet service provider. You would be better off using tin foil and a wire hanger to gain a stable internet connection.

Phone calls have been made more frequently to Bronberg than to loved ones, that at this point in time I feel guilty that I have not invited them over for a braai.

Since the initial installation of the connection we have not had one week where we have not been constantly phoning their call centre due to our connectivity dropping. We have been met with responses from “there are no issues visible on our side “ to having settings changed on our router to no avail. I am left to believe that their infrastructure has been set up by someone that had access to some leftover press stick, a sticky note and someone's forgotten hamster. Our only hope for a stable connection is to pray that the hamster providing us with a few minutes to google the latest on Kanye and Kim, does not fall off the wheel indefinitely.

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Replies (1)
Bronberg Connect
Bronberg Connect's reply15 Jan 2021, 23:16
Official
Good evening Morgan

Please accept our sincerest apologies for the events that led to your current experience with us. We appreciate the opportunity to resolve the issues you are experiencing. 

Your query has been escalated to our team to investigate and they will provide feedback as soon as possible. 

We appreciate your patience and continued support