SM
Stan M
1 reviews | Active since Jul 2015
29 Jul 2021, 11:37
Bad
I regret signing up for their services. I constantly have to buy data on my phone because their connection goes down every now and again. Last time a had to wait more then 24 hours for internet to be restored. They don't even attend customer queries. I have to call them 5 times or more just to get my issue attended to. Know wonder why their contract is not month to month and have a termination fee of about R2000.00
Helpful (0)
Replies (1)0
Replies (1)
Bronberg Connect's replyOfficial
29 Jul 2021, 12:09Good morning Stan
Thank you for your email and making us aware of your negative experience.
Kindly note that although you still have a data connection with us, the estate has been handed over to Blue Nova who have full control over the technical side.
We have escalated the issue to them and will follow up with them to contact you.
We appreciate your patience and continued support
Thank you for your email and making us aware of your negative experience.
Kindly note that although you still have a data connection with us, the estate has been handed over to Blue Nova who have full control over the technical side.
We have escalated the issue to them and will follow up with them to contact you.
We appreciate your patience and continued support
Bronberg Connect's reply29 Jul 2021, 12:09
Official
Good morning Stan
Thank you for your email and making us aware of your negative experience.
Kindly note that although you still have a data connection with us, the estate has been handed over to Blue Nova who have full control over the technical side.
We have escalated the issue to them and will follow up with them to contact you.
We appreciate your patience and continued support
Thank you for your email and making us aware of your negative experience.
Kindly note that although you still have a data connection with us, the estate has been handed over to Blue Nova who have full control over the technical side.
We have escalated the issue to them and will follow up with them to contact you.
We appreciate your patience and continued support