CL
Charl L

1 reviews | Active since Jul 2013

05 Dec 2023, 19:57

Rude Center Manager - Ben Fleur Boulevard - Witbank

I was having lunch today at a famous restaurant at Ben Fleur Boulevard in Witbank - Actually I go there very often. - I was horrified sitting there and a young girl approached the shop owner and verbally attacked her - the owner was shocked and asked who she is the reply "I am the new center manager and if I call you, you will answer me" I think it was not just me but all the customers in the restaurant who was disgusted by a so called professional verbal abuse to a person paying rent for her to earn a salary. The owner called Broll and spoke to a Mr. Chetty who I believe rep**** by saying "maybe she is having a bad day" Mr. Chetty before you stand up for your rude employee get the details. She acts like a baby this "Promise" Broll employed. As a regular customer I hope never to see again. She should stay at home and throw her tantrums there not in front of paying customers and even less to a tenant. Appalling center manager...

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Replies (2)
Broll Property Group
Broll Property Group's reply06 Dec 2023, 14:50
Official
Dear Sir
Thank you for taking the time to bring the matter to our attention. Your feedback is invaluable to us, and we appreciate your trust in our commitment to maintaining the highest standards of respect and professionalism at Broll.

Please be assured that we are dedicated to conducting an internal review of the matter. 

Kind Regards
Broll Group Marketing
CL
Charl L's update07 Dec 2023, 12:33
Reviewer Update
Thank you for your response, I would like to add that Promise appologized numerous times to the restaurant owner for her rude behaviour, yet she called your office and told Mr. Chetty that the owner was rude to her and was calling her names. Mr. Chetty then immediately took the side of Promise. Her first words to the owner was "You must be the Olga" and she is angry with her as the owner according to her refuse to take her calls.