AO
Anthony O'Brien

1 reviews | Active since Jul 2020

14 Apr 2022, 09:35

BROLL PROPERTY GROUP - BEWARE OF RENTING PROPERTY THROUGH THEM - THEY HAVE STILL NOT REPAID TENANT DEPOSIT 2 YEARS LATER

BEWARE OF RENTING ANY PROPERTY THROUGH THEM

Unbelievably so, this company has the most pathetic and *********** administration ever...

More than 2 years after vacating premises we are still awaiting repayment of the deposits plus interest thereon on 2 expired leases.

Despite repeatedly demanding same, plus statements of account, these are not forthcoming.

Broll Property Group refuse to provide the contact details of their own executive management and of the landlords - Sasol Properties/Sasol Pension Fund and Growthpoint Properties.

A request for the details of the Ombudsman in the property space is also ignored.

No doubt this will be of interest to the likes of Carte Blance and other media outlets.

Clearly, the only route to resolution is further legal steps.

It is a very sad indictment that this is indicative of the extremely poor quality of staffing in this enterprise. Other exceptions to this no doubt exist, but we only know of 2.

0
Replies (4)
Broll Property Group
Broll Property Group's reply14 Apr 2022, 09:59
Official
Hi Anthony,

Thank you for bringing this matter to our attention. Please may we request that you email us at *** to address the matter. 

Regards,
Social Media Team 
AO
Anthony O'Brien's update14 Apr 2022, 10:12
Reviewer Update
How does one reply to an email that is blanked out with ***** ????

Broll Property Group
Broll Property Group's reply14 Apr 2022, 10:33
Official
Hi Anthony,

Please provide your email address and our team will reach out.

Kind regards,
Social Media Team
Broll Property Group
Broll Property Group's reply14 Apr 2022, 12:25
Official
Thank you Anthony. Someone from our team will be in contact.

Regards,
Social Media team