********* and unprofessional business practice - if you cannot pay a 6k deposit , it just shows how poorly your business is run!

I leased out a flat at Secunda square apartments in 2022 with broll . 1st of all the flat i viewed was not the flat i was given on the day of moving in. The flat i did move into came with a little sticky note of all the minor problems that the flat had of which the leaking shower from the ceiling above, was noted .

After 1 month this leak became bad, and the ceiling developed a hole from the dampness, and gradually got worse over time. Eventually everytime the tenant above had a shower, their dirty drainage shower water would leak into my shower, and leave a horrible smell, and murky soap reain shower doors - i complained and complained to no avail (i have videos and chats and photos of proof of all communication)

I had been sent on a project 2 hours away from the flat for work, and locked up the flat for 1 and a half months ... what i came back to was a site to behold, the entire ceiling above had collapsed into my shower, stone, cement, ceiling board and ofcourse soapy water had clogged my shower so bad that the entire bathroom was flooded with the stinking water - this was a health hazard as well as a physical bodily hazard (had someone been showering at the time of the collapse) .

I immediately reached out to an agent from broll and fixed the drainage and debris myself as i had to be at the flat for the weekend and just showered at the gym below the block of flats.

Here is where things now get extremely unprofessional - i then informed broll that i wanted to cancel my lease with immediate effect as the flat was literally uninhabitable- i made alternate arrangements and got a granny flat in secunda to store my goods while i was still on the project 2 hours away. Broll and i had a lot of back and forth communication about proof that i had complained prior to the showrr ceiling completely collapsing , of which i supp**** them chats (with their agent) photos , videos etc (with dates of the media taken) annd they finally agreed to pay me my deposit back. Which they said would take a month - i had no problem with this as i know these things take time.

It has been 3 months, and i have not recieved any communication from anyone at broll as to the status of my deposit return, this is utterly unprofessional and sheds such a bad light on the business practice of broll , that i would never ever recommend anyone - not in business , not personally and quite frankly not any aspect of real estate , to ever deal with broll. They are seriously ********* and lack business integrity.

I am taking the matter further with my lawyers, we have been draughting the necessary documents and will be suing - its high time businesses like this learn a lesson - not every customer /tenant will just lie down and wont fight back. I have the means , and i will be making use of it.

Shame on you and all who run your so called business.