Worst Claim Handling Service

Claim Number: ********** 7*002*001

I am now doing a follow up complaint regarding the services I am receiving from Brolink. Every time I ask for an update on my claim I get the same answer " We cannot proceed with your claim because we have not received the claim documents from our client". This incident happened on the 27th of March, it is now the 30th of April and you telling me that you still don't have your client details. The unprofessionalism shown by the people working there is surprising. I am the one being prejudiced for your clients negligence and now the delay in documents. This is unacceptable.