RL
Robyn L

1 reviews | Active since Nov 2011

24 Dec 2025, 13:18

UNPROFESSIONAL AND ********* CONDUCT

The most horrific unprofessional service ever encountered. After a storm damage claim registered on the 4th December, we are still awaiting a proper and full assessment for the claim. Only half was assessed. There were NO EMERGENCY repairs implemented so further damage has been endured over the last 3 weeks with continuous storms. Furthermore, Security damaged from the storm has not yet been re-instated. Daily follow ups have been ongoing and still NO END IN SIGHT. Shame on FNB/BROLINK.... you all sleeping soundly and today you still have the nerve to tell me now after 3 weeks of further damage I am under insured....Leaving you loyal clients high and dry

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Replies (1)
Brolink
Brolink's reply24 Dec 2025, 13:28
Official
Good Day. Thank you for bringing this to our attention. Our complaints department will communicate with you going forward. Kind regards, Brolink