TOTAL DISASTER 2 claims in 7 years and big issues

HAVE HAD CONTACT WITH HOWARD AND HEAD OFFICE .....MANY....MANY....MANY TIMES NO JOY NO RESPONSE. HOWARD SHOULD RETIRE HONESTLY HE HAS NO IDEA WHAT CUSTOMER SERVICE MEANS NOR THE GUY THAT CALLED ME. HE MADE UP HIS MIND BEFORE WE TALKED WHAT THE OUTCOME WOULD BE WITHOUT PROPER INVESTIGATION. 2 CLAIMS IN 7 YEARS THEY UPPED MY INSURANCE MONEY WITHOUT MY CONSENT. I GET A FORM YESTERDAY AND IT IS STILL THE SAME AMOUNT AS BEFORE ALTHOUGH I WAS TOLD I AM UNDER INSURED. NO PHONE CALL JUST HERE IS THE FORM TYO FILL IN AFFFFFTER I SAID THERE IS ADDITIONAL MONIES TAKEN OFF. ONCE AGAIN WITHOUT MY CONSENT. NO FORMS SIGNED. THIS IS A JOKE. I AM NOT LEAVING IT HERE AT ALL. BROLINK SHOULD SEE WHAT OTHER COMPANIES ARE DOING FOR THEIR CLIENTS AND IT IS NOT LIKE I AM PAYING A CHEAPER RATE. JUST LOOK I GET PAID 60% OF MY CLAIM BECAUSE I AM UNDER INSURED I QUERY IT THEY UP MY PREMIUM NO DOCUMENTS SIGNED AND THE AMOUNT ON THE DOCUMENT STILL SAYS THE OLD INSURANCE TOTAL,. IT IS A JOKE!!!@!@!