They only care about your money

They really are terrible. I was at yhe assesors on Monday and Brolink advisor Retha Kruger told me that it would take between 48 and 72 hours before she has an answer on my claim for my car repair. Well 72 hours is Wednesday - Thursday latest. Its Friday and still nothing. I have sent emails and have phoned myself. She doesnt phone back and just plainly could not care. I really am shocked at the service recieved. I have been with them for 4 years and its my first claim. They really do give the feeling that all they care about is your money and not you as a client. I regret having them as my insurers.