TM
Tulisa M

1 reviews | Active since Oct 2017

05 May 2025, 12:37

The WORST Insurer ever

The WORST Insurer ever It is so sad that one pays for insurance to mitigate possible risk yet when an incident occurs you get no response, no one cares to assist. This is the worst insurer ever do not even waste your time and money by using them.

My claim ***1*002*001 Dent has been with Brolink since January to date it is not resolved. I am now asking for a rejection letter so I can escalate the matter even that is a mission to recieve .

0
Replies (4)
Brolink
Brolink's reply05 May 2025, 12:40
Official
Good Day. Thank you for bringing this to our attention. Our complaints department will communicate with you going forward. Kind regards, Brolink
TM
Tulisa M's update05 May 2025, 12:51
Reviewer Update
Thank you for your response hoping that your complaints department will be as competent as your automated response in terms of communicating with me.
TM
Tulisa M's update06 May 2025, 17:49
Reviewer Update
I would like to give thanks to Denise for resolving this matter for me, she has been giving me constant updates on the matter until Zanele Kunene gave me the final outcome. Thank you for keeping to your turnaround time regarding resolution of the matter.
I just wish it didn't have to get to this point to get outcome on claims.

Again thank you!
Brolink
Brolink's reply07 May 2025, 09:22
Official
Good day. Thank you for your feedback confirming that the matter has been resolved. Kind regards, Brolink