LM
Lorraine M

1 reviews | Active since Aug 2020

05 Jan 2023, 17:40

terrible service

***4*001*003

my name is Lorraine i have a policy with this insurance and my experience so far is terrible i have lodged a claim with them for a burst pipe they failed to get back to me so i have organized for the pipe to be fixed then i sent an invoice to them to date they didn't respond to my email nor sent me a text message to acknowledge my request, terrible service

0
Replies (1)
Brolink
Brolink's reply06 Jan 2023, 08:07
Official
 
Good Day
Thank you for bringing this to our attention. Our complaints department will communicate with you going forward.

Kind regards
Brolink