TG
Tish G

1 reviews | Active since Jan 2016

27 Jan 2016, 13:34

Pricing ****

I had had a claim settled for goods that were ****** from my house. I am forced to replace my jewelry at Diamond Jewelers International. They are based at Monte Casino and their goods are all priced in USD. For one of the bracelets that was ******, they wanted to charge me R2650 after I received a 25%. That means that the items selling price was R3530 before discount. I went to another jeweler and found the exact same chain (size and weight) at R2550 with no discount that means that I the consumer is being *****ed for R980 .... The same app**** to the camera and the Garmin. I had to go to The Digital Experience, I could get the Garmin for the same price at Due south and I could get the camera R40 cheaper else where. This was after Brolink / Santam have negotiated better pricing with the store.<br> <br> I am taking this to the consumer protector and to the Insurance Ombudsman as we are being done in by the Insurance industry ... I would not complain if they replaced all the ****** goods at todays value but out of a R62 000 claim, they paid R18 400 short.

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Replies (1)
Brolink
Brolink's reply27 Jan 2016, 14:34
Official
Hello laetitiag,

Thank you for bringing this to our attention. We are investigating your complaint and will provide you with feedback in due course.

Kind regards,

Brolink Claims Department

Best regards,