MM
Michael M

1 reviews | Active since Feb 2022

08 Feb 2022, 12:56

Positive customer experience

Last week, I submitted a claim for my security cameras system that was damaged by lightning during December 2021. Within 20 minutes a lady by the name of Elize Duncan contacted me to assist me with the claim. She was very professional in approach and informative in terms of what is needed to finalize my claim. This took away the bad experience I previously encountered in the past during claims and I felt very good even though I was in pain from a broken elbow. Elize is humble, agile, and diligent in her role and I really appreciate how she helped me. As I write this review, my claim has been finalized and I am extremely happy. Brolink is blessed as a company to have someone like Elize and please take care of her since she is the most valuable asset. Many companies in this field can learn from her as well as her colleagues. Thank you Elize and keep up the good work!!!

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Replies (1)
Brolink
Brolink's reply08 Feb 2022, 13:52
Official
Good day 
 
We are pleased that we have been of assistance to you,  and we endeavour to continually provide excellence in service. 
 
Kind Regards 
Brolink