1 reviews | Active since Mar 2018
Pathetic Service
I had someone drive into me, on the 30th January 2018. I am claiming from Brolink insurance as a 3rd party claim. there seems to be every excuse in the book in prolonging this claim. I have emphasized to them the matter of urgency that I need my vehicle repaired, as I do not have transport. Seems like no one cares. I cannot believe the amount of time taken into authorising a claim so I can commute to work and back with ease again. pathetic pathetic service.. As I prospective client, I will never ever consider using this company
Good day
We do apologize for the inconvenience caused by the time that it took to authorise your claim. As explained in great detail in our information letter, there are certain validations that need to be completed, before we may attend to any claim against our client’s policy. We are happy to advise that these validations have been completed, and that our offer of settlement was also send to you this morning.
We are confident that the claim will become settled soon.
Kind regards,
Brolink Legal Department
Good day
We do apologize for the inconvenience caused by the time that it took to authorise your claim. As explained in great detail in our information letter, there are certain validations that need to be completed, before we may attend to any claim against our client’s policy. We are happy to advise that these validations have been completed, and that our offer of settlement was also send to you this morning.
We are confident that the claim will become settled soon.
Kind regards,
Brolink Legal Department