CR
Chantele R
1 reviews | Active since Feb 2022
22 May 2023, 11:18
Not worthy insurance
Submit a claim on the 3rd of May, get feedback after a few complaints and alot of emails, stating it's normal wear and tear. What de hell do you take 3 weeks to read and understand a report. Can't even communicate with us. Phone the lady last week working with my claim tell me she can't assist me right now it's almost time for her to knock off. This is the worst insurance I ever came across.
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Replies (2)
Brolink's replyOfficial
22 May 2023, 12:12Good DayThank you for bringing this to our attention. Our complaints department will communicate with you going forward.
Kind regards
Brolink
Kind regards
Brolink
Brolink's reply22 May 2023, 12:12
Official
Good DayThank you for bringing this to our attention. Our complaints department will communicate with you going forward.
Kind regards
Brolink
Kind regards
Brolink
CR
Chantele R's updateReviewer Update
24 May 2023, 13:45Today is the 24th of May and I'm still waiting for feedback on my claim. On Friday thr 19th the claim has been send to the managers for review. Still waiting. How on earth can someone take so long with a claim and this for a business from the 3rd of May and still waiting. Would not recommend Brolink for anybody.
CR
Chantele R's update24 May 2023, 13:45
Reviewer Update
Today is the 24th of May and I'm still waiting for feedback on my claim. On Friday thr 19th the claim has been send to the managers for review. Still waiting. How on earth can someone take so long with a claim and this for a business from the 3rd of May and still waiting. Would not recommend Brolink for anybody.