RS
Ronel S
1 reviews | Active since Feb 2015
14 Mar 2016, 14:42
No service rendered
I have put in a claim for rain damage in January. After complaining a month later, someone came to my property to assess. I have not heard anything from Brolink after that. This is my fourth follow-up. I have again gotten rain damage.
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Brolink's replyOfficial
15 Mar 2016, 15:04Hello ronelmp,
We confirm that an offer of settlement was send to you on 23/02/2016. It seems that you have not received this email, and our office have already resend it. We also confirm that a new claim was registered for the additional rain damage experienced, and our claims department will contact you to discuss this claim.
We do apologise for any inconvenience that you may have experienced due to the delay in finalising the claim. Please be assured of our best intentions at all times.
Kind regards,
Brolink Claims Department
We confirm that an offer of settlement was send to you on 23/02/2016. It seems that you have not received this email, and our office have already resend it. We also confirm that a new claim was registered for the additional rain damage experienced, and our claims department will contact you to discuss this claim.
We do apologise for any inconvenience that you may have experienced due to the delay in finalising the claim. Please be assured of our best intentions at all times.
Kind regards,
Brolink Claims Department
Brolink's reply15 Mar 2016, 15:04
Official
Hello ronelmp,
We confirm that an offer of settlement was send to you on 23/02/2016. It seems that you have not received this email, and our office have already resend it. We also confirm that a new claim was registered for the additional rain damage experienced, and our claims department will contact you to discuss this claim.
We do apologise for any inconvenience that you may have experienced due to the delay in finalising the claim. Please be assured of our best intentions at all times.
Kind regards,
Brolink Claims Department
We confirm that an offer of settlement was send to you on 23/02/2016. It seems that you have not received this email, and our office have already resend it. We also confirm that a new claim was registered for the additional rain damage experienced, and our claims department will contact you to discuss this claim.
We do apologise for any inconvenience that you may have experienced due to the delay in finalising the claim. Please be assured of our best intentions at all times.
Kind regards,
Brolink Claims Department