Mixed feelings

Some mixed feelings here .We moved to Brolink in the first half of 2022.Our first claim was for a cracked windshield which went really smoothly.Our second claim for a rifle scope as well.Our latest claim for lightning damage on a dishwasher and computer screen is where the mixed feelings come in.We had a electric storm on the evening of the 15th November ,on Monday we lodged a claim ,Wednesday the assessor visited us(20th)now a week later(27th)the claim has not been submitted yet,most ikely to be submitted only next week(December )That give me a minimum of three weeks until the claim is concluded .My question is,if it was a deep freeze or a fridge then 3 weeks is a very long time and the contents will definitely go bad as i do not have enough freeze space to relocate the contents .Does this mean that this will be my loss ?I guess so,on one occasion i had a deep freeze fixed myself as i couldn't wait 3 weeks fir a claim .