Great Claims experience

As a broker I deal with multiple insurers and have gotten use to long waiting periods when waiting on claims auth, and sub standard service. A breath of fresh air dealing with Brolink and their claims department. We registered a claim on 2 Oct and received auth on 4 Oct for vehicle accident. The claims handler, Zenobia Deyzel, went out of her way to assist me and give me comprehensive answers. I am dumbstruck. Well done Zenobia and team!