MN
Melody N
1 reviews | Active since Jan 2018
22 Aug 2022, 21:06
Give us back our car
We had this insurance , had an accident which only damaged the tyres , they told us our car was write off and was paid R3000 after paying a car for 4 years . Zanele Masemule refused to show us assessors report . Before we even signed Agreement of loss our hat had been taken to Smd . They took ownership of our car and are refusing for us to buy back our vehicle can anyone help us . We don’t even believe it was a write off.I have a feeling they only wanted our car .I have looked for it at Smd and car is not there
Helpful (0)
Replies (2)0
Replies (2)
Brolink's replyOfficial
22 Aug 2022, 21:09Good Day
Thank you for bringing this to our attention. Our complaints department will communicate with you going forward.
Kind regards
Brolink
Thank you for bringing this to our attention. Our complaints department will communicate with you going forward.
Kind regards
Brolink
Brolink's reply22 Aug 2022, 21:09
Official
Good Day
Thank you for bringing this to our attention. Our complaints department will communicate with you going forward.
Kind regards
Brolink
Thank you for bringing this to our attention. Our complaints department will communicate with you going forward.
Kind regards
Brolink
MN
Melody N's updateReviewer Update
22 Aug 2022, 21:22Thank you , I want to know why you took ownership of our car , refused for us to buy it back , not assessor s report and how he confirmed a write off because I drove the car and it was ok .The guy that towed us still dropped us and we drove it to park properly no side was bent or anything , no airbags , only rims , tyres and controller arms and a car is a write off , and I want to see where it is because it’s definitely not smd because I went there .How can a person pay 269000 for a car only for you guys to come refuse us ownership
MN
Melody N's update22 Aug 2022, 21:22
Reviewer Update
Thank you , I want to know why you took ownership of our car , refused for us to buy it back , not assessor s report and how he confirmed a write off because I drove the car and it was ok .The guy that towed us still dropped us and we drove it to park properly no side was bent or anything , no airbags , only rims , tyres and controller arms and a car is a write off , and I want to see where it is because it’s definitely not smd because I went there .How can a person pay 269000 for a car only for you guys to come refuse us ownership