*****..*******LY TAKING MONEY OFF MY ACC

<p>I got a quote through brolink from santam on short term insurance. I took the cover but cancelled it before it even started. I was first deducted R371 and i called brolink/compsure and asked them why and Debra advised me that the amount deducted was a pro rata which they deduct on wednesdays so it was incorrectly deducted because the policy was NOT active and a refund would be issued in 14days. Then on the 26th of June an amount of R1868.60 was deducted. I called brolink and asked what was going on.. debra advised she will need my bank statement to send to santam to issue an immediate refund as the debit was not to go through. On the 28th she emails me to advise that the systems are down so she has no clue when the refund will be done. THIS IS *****. i am now paying for 2 insurance premiums on 1 risk. This is ******* and i want my money back. Santam/brolink cannot be deducting peoples accounts like this. Its *****ulant and disgusting that i have to resort to such measures to get my money back. Disgusting insurance company.</p>