Dreadful brokers
<p>My policy was with ABSA Insurance since 2003. I didn't know until I claimed that I had a new policy number and a new policy doc with Brolink. </p>
Good day
Kindly discuss your query regarding any policy related changes directly with your broker. She will be best suited to assist. Her contact details are as follows:
Belinda Theron and she can be contacted on ***.
Kind regards,
Brolink Underwriting Department
Best regards,
Good day
Kindly discuss your query regarding any policy related changes directly with your broker. She will be best suited to assist. Her contact details are as follows:
Belinda Theron and she can be contacted on ***.
Kind regards,
Brolink Underwriting Department
Best regards,
I never had a broker when I was with ABSA Insurance. I suggest that you try this number and see if Belinder Theron exists.
I never had a broker when I was with ABSA Insurance. I suggest that you try this number and see if Belinder Theron exists.
Good day
Belinda Theron can be contacted on ***, or alternatively on ***. Should you want to make contact via email, the address is: ***
In the alternative, you can also address a query to the office of the Ombudsman for Short Term Insurance on ***
Kind regards,
Brolink Claims Department
Best regards,
Good day
Belinda Theron can be contacted on ***, or alternatively on ***. Should you want to make contact via email, the address is: ***
In the alternative, you can also address a query to the office of the Ombudsman for Short Term Insurance on ***
Kind regards,
Brolink Claims Department
Best regards,
Why didn't I KNOW that I had a broker. Why has she never contacted me?
Why didn't I KNOW that I had a broker. Why has she never contacted me?
I am STILL awaiting a response from my broker, Brolink, ABSA Insuarnce or Santam.
I am STILL awaiting a response from my broker, Brolink, ABSA Insuarnce or Santam.
Good day
Absa informed our office that all the required information was provided to you. As this matter is currently being adjudicated by the office of the Ombudsman, Brolink is not in a position to assist further.
We suggest that you direct any additional information needed to the office of the Ombudsman.
Kind regards,
Brolink Claims Department
Best regards,
Good day
Absa informed our office that all the required information was provided to you. As this matter is currently being adjudicated by the office of the Ombudsman, Brolink is not in a position to assist further.
We suggest that you direct any additional information needed to the office of the Ombudsman.
Kind regards,
Brolink Claims Department
Best regards,
I am still awaiting a response to this query: Why did ABSA Insurance not advise their customers that they had sold our policies to Santam? You sent me infornation AFTER the event. Until I claimed, I didn't know about Brolink or Santam. I thought my policy was with ABSA Insurance. You are still denying that my policy was sold to Santam. https://www.absa.co.za/media-centre/press-statements/absa-insurance-company/ Surely ABSA should have advised their customers? Perhaps this complaint should be passed to ABSA Insurance. If they still exist.
I am still awaiting a response to this query: Why did ABSA Insurance not advise their customers that they had sold our policies to Santam? You sent me infornation AFTER the event. Until I claimed, I didn't know about Brolink or Santam. I thought my policy was with ABSA Insurance. You are still denying that my policy was sold to Santam. https://www.absa.co.za/media-centre/press-statements/absa-insurance-company/ Surely ABSA should have advised their customers? Perhaps this complaint should be passed to ABSA Insurance. If they still exist.