NM
Nnana M

1 reviews | Active since Nov 2024

20 Nov 2024, 08:53

Claim no ***7*001*006

I registered a hail damage claim on the 8th of November, assessed on the 11th of November, claim still not finalized, the assessors report says i am under insured but my cover was upgraded in April as per the insurance's recommendation and quotation ,today the 20th of November i am told that the value of my house is 4.9M ,i only upgraded to 4.6M while the assessor is the one who evaluated the house and recommended the new cover amount ,now i am being sent from one pillar to the next as if this is my fault, i am beyond frustrated and disappointed at Brolink

0
Replies (2)
Brolink
Brolink's reply20 Nov 2024, 09:07
Official
Good Day. Thank you for bringing this to our attention. Our complaints department will communicate with you going forward. Kind regards, Brolink
NM
Nnana M's update20 Nov 2024, 12:09
Reviewer Update
Thanks to Ms.Busisiwe Zulu from Brolink for a swift response in handling my claim ,you are a star!!