Cancellation - no repsonse from brolink
They do not answer their email which i have emailed twice and you wait hours before anyone picks up. First email was on 04 may and second time was on the 10 may. We are trying to cancel our insurance with brolink. We already have another insurance that we are paying for. Brolink is still debiting from our account and we are now paying for 2 insurances which is ridiculous even though it has been ample business days.
Helpful (0)
Replies (2)0
Replies (2)
Brolink's replyOfficial
27 Jun 2022, 10:47Good Day
Thank you for bringing this to our attention. Our complaints department will communicate with you going forward.
Kind regards
Brolink
Thank you for bringing this to our attention. Our complaints department will communicate with you going forward.
Kind regards
Brolink
Brolink's reply27 Jun 2022, 10:47
Official
Good Day
Thank you for bringing this to our attention. Our complaints department will communicate with you going forward.
Kind regards
Brolink
Thank you for bringing this to our attention. Our complaints department will communicate with you going forward.
Kind regards
Brolink
's updateReviewer Update
27 Jun 2022, 14:23I was informed by brolink that they will contact ABSA specifically to help me with my cancellation as they are just the "administrator". How convenient. Nonetheless ABSA ofcourse have still not phoned me nor has brolink reached back to me to confirm that ABSA had called. But ofcourse they will be happy to debit my account at the end of the month.
's update27 Jun 2022, 14:23
Reviewer Update
I was informed by brolink that they will contact ABSA specifically to help me with my cancellation as they are just the "administrator". How convenient. Nonetheless ABSA ofcourse have still not phoned me nor has brolink reached back to me to confirm that ABSA had called. But ofcourse they will be happy to debit my account at the end of the month.