Brolink - WORST service

I reported a Geyser not working on a Monday, (Which is seen as an "EMERGENCY" ) it is Thursday today and my geyser is still not working. having a cold shower very frustrating in the middle of winter but the customer care line simply does not care. calling 33 times, holding on forever just to be told they are busy and then not doing anything to assist boggles my mind. @brolink, i challenge you to comment on this review with the amount of calls/ emails and recording of the calls just to confirm how useless your customer service is. i will definitely cancel my policy with you and would strongly advise other to do the same