CM
Cornell M
1 reviews | Active since Mar 2023
01 Mar 2023, 15:42
Brolink Poor Claim Administration
I have received absolute poor poor service from Brolink in administering my claim on behalf of my insurer @OOBA.
I have dealt with Mpho Kubeka, Mari Schoeman, Thabo Ndaba.
After all this time they still require me to take pictures of damages, however the initial report submitted by their appointed plumbing sub-contractor had all the information.
My claim payment still requires to be approved or rejected.
I have requested the last telecon with Thabo on which he required permission from his manager Sanette Pretorius.
Helpful (0)
Replies (2)0
Replies (2)Brolink's replyOfficial
01 Mar 2023, 15:48Good DayThank you for bringing this to our attention. Our complaints department will communicate with you going forward.
Kind regards
Brolink
Kind regards
Brolink
Brolink's reply01 Mar 2023, 15:48
Official
Good DayThank you for bringing this to our attention. Our complaints department will communicate with you going forward.
Kind regards
Brolink
Kind regards
Brolink
CM
Cornell M's updateReviewer Update
07 Mar 2023, 07:39Resolved.
CM
Cornell M's update07 Mar 2023, 07:39
Reviewer Update
Resolved.
